Skills Development Providers

Overview

Skills Development Providers (SDPs) are an important stakeholder and partner in the skills development value chain. Employers and learners depend on the availability of accredited skills development providers for access to skills development training. Moreover, the Services SETA relies on these accredited skills development providers to implement learning programmes. For this reason, skills development providers are encouraged to apply for accreditation against the sector’s registered occupational qualifications.

Occupational Qualifications

The landscape of skills development is changing from historically registered qualifications to occupationally directed qualifications. For its part, the Services SETA is progressively developing, and where applicable, realigning historically registered qualifications into occupational qualifications. SAQA has registered 31 occupational qualifications for the sector as of 31 January 2023. The list will be updated as new occupational qualifications are registered. Below here is the list of registered occupational qualifications: SDP Notice: Validity of Accreditation

Registered Occupational Qualifications

Skills Development Providers Accreditation

The Services SETA stopped accepting applications for Skills Development Providers (SDPs) accreditation against all historically registered qualifications as of 1 September 2022, as these qualifications expire in June 2023. However, accreditation applications received by 31 August 2022 will still be processed. Accredited SDPs have until 30 June 2024 to enrol learners in historical qualifications.
Given the above, the focus is now firmly on occupational qualifications. SDPs are encouraged to apply for accreditation against registered occupational qualifications, through the Quality Council for Trades and Occupations (QCTO) is responsible for the accreditation of Skills Development Providers (SDPs) to offer programmes and qualifications that fall under the Occupational Qualifications.

Assessment Centres Accreditation

Assessment and certification of learners enrolled in occupational qualifications occurs through a new process known as External Integrated Summative Assessment (EISA). EISA is conducted through accredited Assessment Centres. Assessment Centre accreditation is occupational qualification specific. This means that SDPs and other entities wishing to be accredited as assessment centres should apply for each occupational qualification they wish to assess.
The process for Assessment Centre accreditation is similar to that of SDP accreditation. Entities wishing to apply for accreditation as Assessment Centres should visit the website of the Quality Council for Trades and Occupations (QCTO) and apply for accreditation.

Subject Matter Experts Database Registration

Implementation of occupational qualifications is supported by Subject Matter Experts (Facilitators, Assessors, Moderators, and workplace Mentors) in respect of Skills Development Providers. Subject Matter Experts have to ensure that they meet the requirements of each occupational qualification they are involved with. For this reason, the Services SETA is compiling a database of Subject Matter Experts for each of the sector’s registered occupational qualifications.
Assessment Centres require the support of Assessors and Invigilators. These must also meet the requirements for registration on the database of Subject Matter Experts. Prospective SMEs must consult the curriculum document of each occupational qualification they wish to be involved with before applying for the registration on the database. Subject Matter Experts are encouraged to apply for registration by sending an e-mail to: SMEregistrations@serviceseta.org.za.

Call for Applications: Subject Matter Experts

The Services Sector Education and Training Authority (Services SETA) invites applications from qualified and experienced individuals to form a panel of Subject Matter Experts (SMEs) to support our Quality Assurance functions over a period of three years.

Key Responsibilities:

Conduct site visits for Skills Development Provider accreditation applications.
Evaluate Assessment Centre accreditation applications.
Monitor accredited Skills Development Providers with learner enrolments.
Moderate learner achievements for occupational qualifications post-assessments.

Eligibility Criteria:

Bachelor’s degree or National diploma (360 credits and above) in relevant fields.
A minimum of 5 years experience in skills development or working with a SETA.
Understanding of the accreditation process and quality assurance practices.
South African citizenship or valid work permit.

Application Process:

Submit a motivation letter (max 3 pages).
Include an updated CV and certified copies of your ID and qualifications.
Applications must be sent to QAexperts2024@serviceseta.org.za by 29 November 2024 at 16:00 PM.

For more details, visit: www.servicesseta.org.za

Workplace Approval

A critical component of occupational qualifications is access to a relevant and approved workplace. For this reason, all SDPs wishing to apply for accreditation need to have strong partnerships with employers who will provide their learners with access to workplace experience. For this reason, SDPs are encouraged to work with and, where appropriate, assist employers with their application for registration an as approved workplaces for occupational qualifications. This will provide a win-win situation, as SDPs in our sector are more experienced in and understand the Services SETA process. Entities wishing to be included in the database of approved workplaces should send an e-mail to: workplaceappr@serviceseta.org.za.

External Integrated Summative Assessment (EISA)

Assessment for leaners enrolled in occupational qualifications is facilitated through an External Integrated Summative Assessment (EISA). SDPs will conduct an Internal Assessment for learners, whereafter they will issue the learners with Statement of Results (SoR). The SoRs should reflect achievement by learners against the three components of an occupational qualification, i.e., Knowledge, Practical Experience, and Workplace Experience.

EISA’s are conducted through accredited Assessment Centres. Registration for EISA can be requested by the SDP or by the individual leaner. The Services SETA will publish as calendar or dates for the scheduling of EISAs for all the occupational qualifications with learners in the system. SPDs wishing to schedule EISA for their learners must send requests to the following e-mail address: EISArequests@serviceseta.org.za.

EISA Documents link – Occupational Certificate: Project Manager

OFO Codes

VERSION ORGANISED FRAMEWORK OF OCCUPATIONS (OFO) CODES 2017

Code: 111101 - 143909

Code: 211101 - 265904

Code: 311101 - 352201

Code: 411101 - 542501

Code: 611101 - 716107

Code: 111101 - 143909

111101 – Local or Provincial Government Legislator
111102 – Parliamentarian
111201 – Defence Force Senior Officer
111202 – General Manager Public Service
111203 – Local Authority Manager
111204 – Senior Government Official
111205 – Senior Police Officer
111206 – Ombudsperson
111207 – Senior Government Manager
111301 – Traditional Leader
111401 – Elected Official
111402 – Trade Union Representative
111408 – Political Party Representative
112101 – Director (Enterprise / Organisation)
121101 – Finance Manager
121102 – Payroll Manager
121103 – Credit Manager
121104 – Internal Audit Manager
121201 – Human Resource Manager
121202 – Business Training Manager
121203 – Compensation and Benefits Manager
121204 – Recruitment Manager
121205 – Employee Wellness Manager
121206 – Health and Safety Manager
121207 – Personnel Manager
121301 – Policy and Planning Manager
121901 – Corporate General Manager
121902 – Corporate Services Manager
121903 – Physical Asset Manager
121904 – Contract Manager
121905 – Programme or Project Manager
121906 – Franchise Manager
121907 – Labour Recruitment Manager
121908 – Quality Systems Manager
121909 – Sustainability Manager
121910 – Water Asset Manager
122101 – Sales and Marketing Manager
122102 – Sales Manager
122103 – Director of Marketing
122104 – Interactive and Direct Marketing Strategist
122105 – Customer Service Manager
122201 – Advertising and Public Relations Manager
122301 – Research and Development Manager
131101 – Agricultural Farm Manager
131102 – Forestry Operations Manager
131103 – Forestry Operations Supervisor
131201 – Aquaculture Farm Manager
132101 – Manufacturer
132102 – Manufacturing Operations Manager
132104 – Engineering Manager
132105 – Power Generation Operations Manager
132106 – Manufacturing Quality Manager
132107 – Quality Manager
132109 – Quality Systems Auditor
132201 – Mining Operations Manager
132202 – Mineral Resources Manager
132203 – Rock Engineering Manager
132301 – Construction Project Manager
132302 – Project Builder
132401 – Supply and Distribution Manager
132402 – Logistics Manager
132403 – Road Transport Manager
132404 – Warehouse Manager
132405 – Fleet Manager
132406 – Railway Station Manager
132407 – Airport or Harbour Manager
132408 – Grain Depot Manager
132409 – Fuel Manager
132410 – Maritime Search and Rescue Mission Coordinator
133101 – Chief Information Officer
133102 – ICT Project Manager
133103 – Data Management Manager
133104 – Application Development Manager
133105 – Information Technology Manager
133106 – Information Systems Director
134101 – Child Care Centre Manager
134201 – Medical Superintendent
134202 – Nursing Clinical Director
134203 – Primary Health Care Manager
134204 – Secondary Health Services Manager
134205 – Health Service Specialised Clinic Manager
134206 – Sport Science Manager
134207 – Community Health Manager
134301 – Special Care Accommodation Manager
134401 – Social Services Manager
134402 – Community Development Manager
134403 – Child and Youth Care Manager
134501 – School Principal
134502 – FET College Principal
134503 – Faculty Head
134504 – District Education Manager
134505 – Educational Rector
134506 – Educational Registrar
134507 – Head of Department (Teacher)
134601 – Bank Manager
134602 – Credit Bureau Manager
134603 – Financial Markets Business Manager
134701 – Military Manager
134702 – Military Commander
134703 – Military Warrant Officer
134901 – Environmental Manager
134902 – Laboratory Manager
134903 – Small Business Manager
134904 – Office Manager
134905 – Judicial Court Manager
134906 – Practice Manager
134907 – Archives Manager
134908 – Library Manager
134909 – Museum Manager
134911 – Insurance Policy Administration Manager
134912 – Commissioned Fire and Rescue Officer
134913 – Commissioned Police Officer
134914 – Correctional Services Manager
134915 – Non Manufacturing Operations Manager
134916 – Non Manufacturing Operations Foreman
134917 – Publisher
134918 – Water production and Supply Manager
134919 – Traffic and Law Enforcement Manager
134920 – Community Correctional Manager
141101 – Hotel or Motel Manager
141102 – Guest House Manager
141103 – Reception Manager
141201 – Café (Licensed) or Restaurant Manager
141202 – Licensed Club Manager
141203 – Catering Production Manager
141204 – Reservations Manager
142101 – Importer or Exporter
142102 – Wholesaler
142103 – Retail General Manager
142104 – Post Office Manager
143101 – Betting Agency Manager
143102 – Gaming Manager
143103 – Cinema or Theatre Manager
143104 – Arts / Culture Manager
143105 – Sports Administrator
143106 – Amusement Centre Manager
143107 – Fitness Centre Manager
143108 – Facility Centre Manager
143109 – Club Membership Manager
143901 – Facilities Manager
143902 – Cleaning Services Manager
143903 – Boarding Kennel or Cattery Manager
143904 – Security Services Manager
143905 – Call or Contact Centre Manager
143906 – Caravan Park and Camping Ground Manager
143907 – Dockmaster
143908 – Travel Accommodation Inspector
143909 – Travel Agency Manager

Code: 211101 - 265904

Code: 311101 - 352201

Code: 411101 - 542501

Code: 611101 - 716107

Search Accredited SDPs

Accreditation is granted to a skills development provider following a quality assurance process that demonstrates the quality of training offered by that training provider.

There are a number of reasons for a company or a learner to use an accredited training provider for skills development requirements.

You can be assured that the quality of training you will receive is of high standard and that the training provider is not a fly-by-night institution.
You can be assured the courses offered are SETA approved, meaning the training programmes provided are according to the standards set out in the relevant National Qualifications Framework (NQF) legislation
When completing your BEE scorecard, you can claim points against your training expenditure
It is one of the qualification criteria for SETA grants and SARS tax rebates
Qualifications obtained from an accredited service provider is a recognised qualification

You can search whether a training provider is accredited with the Services SETA. Please note that only training providers accredited to deliver our Services SETA qualifications will be on this database.

Click here to search Accredited Skills Provider

External Moderation Process

The Services SETA has been delegated the responsibility to carry out the quality assurance functions including promoting quality learning by the QCTO in accordance with the provisions of the QCTO Delegation Policy read with Section 26I (2) of the Skills Development Amendment Act No.67 of 2008. In line with the said delegation, the Services SETA as a Quality Partner (QP) is mandated to oversee and develop policy on the conduct of external moderation for historical and part qualifications.

Prerequisites for External Moderation

SDPs must accurately register learners on LMIS within 30 working days of the commencement of training.
SDP must ensure that assessments and internal moderation are conducted by constituents registered as assessors and moderators.

To request external moderation on historical qualifications, follow the below steps:

Step 1 – Complete assessments.

Step 2 – Complete internal moderation.

Step 3 – Update achievements on LMIS.

Step 4 – Create a Learner Achievement number (LA number).

Step 5 – Complete the external moderation form and checklist.

To learn more about the external moderation policy simply click here.

For further enquiries kindly reach out to Sipho Mkhabela on 011 694 8615 during office hours.

Overview

Occupational Qualifications

Skills Development Providers Accreditation

Assessment Centres Accreditation

Subject Matter Experts Database Registration

Call for Applications: Subject Matter Experts

Workplace Approval

External Integrated Summative Assessment (EISA)

OFO Codes

Search Accredited SDPs

External Moderation Process

Learners

Employers

Suppliers

Social Media

PAIA Manuals